Shipping policy
Shipping Policy
Thank you for shopping with EyePearl Jewelry. Each piece is carefully handcrafted and prepared with attention to detail.
Processing Time
All orders are processed within 1–3 business days.
Please note that orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
• Domestic (U.S.): 2–5 business days
Delivery times may vary depending on the carrier and location.
Shipping Carriers
We ship orders via trusted carriers such as USPS and UPS.
Once your order has been shipped, you will receive a tracking number via email.
Shipping Delays
EyePearl Jewelry is not responsible for delays caused by shipping carriers, weather conditions, or other factors outside our control.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Once your order has been shipped and marked as delivered, EyePearl Jewelry is not responsible for lost or stolen packages.
If you experience an issue, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
Contact
For any shipping-related questions, please contact us at:
📩 eyepearljewelry@gmail.com